The Willamettans Website Privacy Policy

The Willamettans takes privacy seriously. By ensuring you are aware of and understand The Willamettans Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how The Willamettans handles your personal information.

This Privacy Policy describes how willamettans.com (the “Site” or “we” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• 1.    WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us:

We collect personal information that you voluntarily provide to us when you register on Willamettans.com, express an interest in obtaining information about us or our products and services, when you participate in activities on Willamettans.com, or otherwise when you contact us.  This information may include your name, e-mail address, phone number, address, product and services preference information, billing information, demographic information, and personal interest information.  On occasion, we may ask for additional information to enable us to provide us with access to and use of certain information, materials, and services. Willamettans.com may combine information about you that we have with the information we obtain from business partners or other companies.

Willamettans.com uses your personal information in the following ways:

• Delivery and billing for our services and products, and to communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of content or services.
• Improving our services and products by providing personalized content recommendations, language, and location customization, and/or personalized help and instructions.
• Asking you to participate in services, news, and events.
• Providing you with news, free newsletters, updates, targeted advertising, promotions, and special offers.
• Providing anonymous reporting for internal and external partners.

Sensitive Information:

We do not process sensitive information.

Information automatically collected:

We automatically collect certain information when you visit, use, or navigate Willamettans.com.  This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use Willamettans.com, and other technical information.  This information is primarily needed to maintain the security and operation of Willamettans.com, and for our internal analytics and reporting purposes.  It is also used to load the Site accurately for you; to perform analytics on the Site usage to optimize our Site; and to help the Site to display more accurately on an individual’s computer screen or mobile device.

Like many businesses, we also collect information through cookies and similar technologies.

• 2.    HOW DO WE PROCESS YOUR INFORMATION?

We process your information to improve how we operate, offer our services and products, communicate with you about those services and products, and provide effective, timely customer support when needed. We will never rent or sell any of the personal information we collect from you to third parties, and we do not share your personal information except as set forth in this Privacy Policy.

• 3.    WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information in the following situations:

• -       Business Transfers.  We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• -       Affiliates.  We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice.  Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• -       Business Partners.  We may share your information with our business partners to offer you certain products, services, or promotions.

We use FreetoBook to power our reservations.  You can read more about how FreetoBook uses your Personal Information here:

https://en.freetobook.com/policies/privacy_policy.php

We also use Google Analytics to help us understand how our customers use the Site.  You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Third-Party Privacy Polices:

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

Different Jurisdictions:

Certain providers may be in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Applicable laws and regulations

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights if you violate our Terms of Service.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

 http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the following websites:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

• 4.    DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.  Cookies are small data files that write to your hard drive for record keeping purposes when you visit a website. Cookies allow Willamettans.com to measure traffic activity as well as to improve your user experience, for example by remembering your passwords and viewing preferences. Like other major websites, Willamettans.com uses cookies to provide you with a tailored experience.

We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. If you wish to disable cookie functionality, you may do so by changing the security settings on your browser. However, portions of Willamettans.com may not function or function as efficiently, without them.

• 5.    HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Willamettans.com offers you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins).  Where you choose to do this, we will receive certain profile information about you from your social media provider.  The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on Willamettans.com.  Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider.  We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

• 6.    IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers are located in Oregon, United States of America.  If you are accessing Willamettans.com from outside the United States of America, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in the United States of America and other countries.

• 7.    HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

• 8.    DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age.  By using Willamettans.com, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of Willamettans.com.  If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.  If you become aware of any data we may have collected from children under the age of 18, please contact us at office@willamettans.com. 

• 9.    WHAT ARE YOUR PRIVACY RIGHTS?

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Withdrawing your consent.  If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time.  You can withdraw your consent at any time by contacting us by emailing us at office@willamettans.com.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account information.  If, at any time, you would like to review or change the information in your account or terminate your account, you can request to terminate your account.  Upon this request, we will deactivate or delete your account and information from our active databases.  However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

International Users. If you are accessing the Site from the European Economic Area, which includes the European Union, Iceland, Liechtenstein, and Norway, or you are a citizen of a member state of the European Economic Area, you have the following rights under the EU General Data Protection Regulation (GDPR):

a. Right to be informed about the collection and use of your personal data

b. Right to access your personal data

c. Right to have any inaccurate personal data corrected

d. Right to have your personal data erased

e. Right to restrict use of your personal data

f. Right to personal data portability

g. Right to object to the processing of your personal data

If you are from the European Economic Area and wish to exercise any of these rights under the GDPR, please email us at office@willamettans.com or write to us at the address below with such request. We will use reasonable efforts to respond to any such requests without undue delay.

• 10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy  preference not to have data about your online browsing activities monitored and collected.  At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized.  As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.  If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

• 11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties which we shared personal information in the immediately preceding calendar year.  If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Willamettans.com, you have the right to request removal of unwanted data that you publicly post on Willamettans.com.  To request removal of such data, please contact us using the contact information below and include the email address associated with your account and a statement that you reside in California.  We will make sure the data is not publicly displayed on Willamettans.com, but please be aware that the data may not be completely or comprehensively removed from all our systems.

• 12. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time.  The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.  If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.  We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

• 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at office@willamettans.com.

• 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it.  To request to review, update, or delete your personal information, please email us at office@willamettans.com or mail us at:

The Willamettans

PO Box 969

Marcola, OR 97454

Effective Date: